The Valenco Guarantee
30 days.
Made right.
If your Valenco order arrives defective, damaged, or wrong, tell us within 30 days of delivery and we will make it right with an exchange. Real people, no runaround.
1
Tell usReply to your order confirmation email within 30 days of delivery and tell us what went wrong.
2
Send it backReturn the unused product in its original packaging with your proof of purchase.
3
ExchangedOnce we receive and inspect the return, we ship your replacement.
The full details live in our refund policy. One exchange per item.