Contact Valenco
The fastest way to reach a real human at Valenco is email.
Customer support
For questions about your order, your subscription, our products, ingredients, doses, or the Certificate of Analysis for your batch, email:
We reply within 24 business hours, usually faster. Your message goes to a real person on our team, not a ticketing queue or a chatbot.
Mailing address
Valenco LLC
7901 4th St N STE 300
St. Petersburg, FL 33702
United States
Returns and exchanges
For our 30-day exchange policy on defective product, please read the Refund Policy first, then email support@valenco.org with your order number before sending anything back. We will provide return instructions and the manufacturer warehouse address.
Press and partnerships
For media inquiries, wholesale, affiliate, or partnership questions, email support@valenco.org with "Press" or "Partnership" in the subject line.
